By invitation only
The Netcore Customer Excellence Awards, Lagos 2026
An evening in black, in honour of the brands that made this year remarkable.
- Date
- Thursday, 17 December
- 2026
- Time & venue
- 7:00 PM onwards
- Lagos Oriental Hotel
Everygreatyearisbuiltbygreatpartners.ThisDecember,we’rerollingouttheredcarpetforthebrands,teamsandmarketerswhoturnedambitionintoresultswithNetcore.
Therearenopitchesandnopresentations,justonenightofrecognition,cultureandcelebration,dressedinblackandfitforroyalty.
The Honours
Sixteen awards crowning the boldest, smartest and most loyal brands in our community.
The Culture
Live performances woven through the night, celebrating the rhythm of Lagos.
The Table
Fine dining, an open bar, and the company of Nigeria’s most forward-thinking marketers.
The Spotlight
Your story on the big screen, because this year’s wins deserve a stage.
The RoyaleHonours
Excellence, recognised across four houses.
House I · 2 Honours
The Crown
Customer of the Year
The brand that defined what a Netcore partnership can achieve.
Marketer of the Year
The individual whose vision moved the needle.
House ofInnovation
4 Honours
- 03
AI Trailblazer
The boldest use of AI to reimagine customer experience.
- 04
Personalisation Pioneer
Making every customer feel like the only customer.
- 05
Data Visionary
Turning customer data into decisions that matter.
- 06
Campaign of the Year
One idea, brilliantly executed.
House ofImpact
6 Honours
- 07
Conversion Catalyst
Measurable growth driven by smarter engagement.
- 08
Retention Champion
Keeping customers coming back, again and again.
- 09
Inbox Excellence
Best-in-class email performance and deliverability.
- 10
Conversational Commerce Leader
Turning WhatsApp conversations into revenue.
- 11
Mobile Experience Excellence
The most engaging app experience of the year.
- 12
Omnichannel Mastery
Seamless journeys across every channel.
House ofPartnership
4 Honours
- 13
Fastest to Value
From go-live to results, in record time.
- 14
Rising Star
A new partner already making waves.
- 15
Most Collaborative Partner
True partnership, built side by side.
- 16
Loyalty Legend
A partnership that has stood the test of time.
Honourees are selected by the Netcore Customer Success team based on the year’s performance and partnership.
All black.
Your way.
Fit for royalty.
If it’s black and it’s unmistakably you, it’s perfect.
- Tuxedos
- Gowns
- Agbada
- Sequins
- Sharp tailoring
The evening at a glance
Thursday, 17 December 2026 · Lagos Oriental Hotel
- 7:00PMArrival on the black carpet and welcome drinks
- 7:45PMOpening and the first Honours
- 8:30PMCultural performance
- 9:00PMDinner and the Honours continue
- 10:00PMThe Crown Honours
- 10:30PMCelebration into the night
Your evening awaits.
Attendance is by invitation and confirmation only. Share your details and our team will be in touch.
Questions
Who is this event for?
Netcore customers and their marketing and business leaders. Attendance is by invitation and confirmation only.
Can I bring a guest?
Invitations are personal and non-transferable. Your CSM can help if you’d like a colleague to attend.
Is there a cost?
No. You’re our guest for the evening.
Is parking available?
Parking details are being confirmed with Lagos Oriental Hotel and will be shared before the event.
Who do I contact?
Please reach out to jeet.gagwani@netcore.ai or kishore.kumar@netcore.ai.